How to Record Maintenance Payments and Approve UPI Claims in Flatra

Every rupee collected is recorded against a flat and a month, with who recorded it and when. That record is what ends the "I paid last month" arguments. There are two ways a payment gets in: you record it, or the resident claims it and you approve.

Recording a payment yourself

Open Maintenance, pick the month, tap the flat.
Choose Cash, UPI or Other.
The amount is pre-filled with the balance due. Change it for a part payment; the rest carries to next month automatically.
Typing more than the balance asks you to confirm — the extra becomes an advance deducted from next month. This stops a typo (₹6000 for a ₹2000 bill) from becoming a wrong advance.
Tap Mark as paid (or Record payment for a part). The flat's status updates and the resident is notified.

Approving a resident's claim

When a resident pays by UPI from the app, they tap I have paid and attach the screenshot and reference. You see a Claims badge on the month. Open it, compare with your bank app, and Approve — the payment is recorded as UPI — or Decline with a short reason the resident sees.

Fixing a mistake

Wrong amount or wrong flat: open the flat → Mark as unpaid → record the right amount. Every undo and re-entry stays in the Payment history on the flat.
Next month already generated? You can still correct this month as long as the flat's next bill has no payment of its own; the next bill's "Previous balance" updates by itself.

Reading the statuses

Paid — balance is zero. Partial — something received, balance remains. Unpaid — nothing received. An Advance chip means the flat paid more than the bill; it is deducted next month.

Try Flatra with your society

Create your society in the app in about 5 minutes — flats, bills, generate the month. Free for the society and every resident.

Get it on Google Play Visit flatra.in

Frequently asked questions

A resident paid two months together — how do I record it?

Record the full amount on the current month. The extra shows as an advance and is deducted from the next month's bill automatically.

Can a delegate or co-secretary record payments?

Yes — co-secretaries have the same access; residents given the reading-collector role cannot record payments.

Does the resident get a receipt?

Yes. Their bill shows Paid with date, method and amount, and every past bill stays in Previous bills & receipts.

What does 'Notify unpaid' do?

Sends 'your maintenance of ₹X is pending' to every flat with a balance — once per day at most, and never between 9:30 PM and 8 AM.