How to Set Up UPI Payments for Your Society in Flatra

Flatra is not a payment gateway. Residents pay the association directly — by scanning the society's UPI QR or tapping a PhonePe/GPay button that opens their app with the amount filled in. Then they send you the screenshot inside Flatra and you approve it. No commission, no money passing through anyone else.

What you need

The association's UPI ID (for example sunriseresidency@sbi) or the UPI QR image from your bank or PhonePe Business app. If the society collects into a personal account, that UPI ID works too — but PhonePe and GPay decline payment links to personal IDs, so those one-tap buttons should be enabled only for business/merchant IDs. The QR works for both.

Step by step

Open Settings → Payment collection.
Type the UPI ID, or tap to upload the UPI QR image.
Optional: add PhonePe and GPay numbers for one-tap buttons (merchant accounts only).
Save. Every resident's bill now shows Pay.
When a resident pays, they tap I have paid and attach the screenshot. It appears to you as a claim badge on the month.
Open the claim, check the screenshot against your bank app, and Approve. The flat is marked paid with a full audit trail.

Cash still works

Many societies collect cash as well. Record it on the flat — Maintenance → the flat → Cash → Mark as paid. Both methods appear in the same statement.

Why we never hold the money

Because it stays in your bank and nobody has to trust us with it. Flatra only records and reconciles. That is also why it is free to use.

Try Flatra with your society

Create your society in the app in about 5 minutes — flats, bills, generate the month. Free for the society and every resident.

Get it on Google Play Visit flatra.in

Frequently asked questions

Does Flatra charge a commission on payments?

No. Payments go directly from the resident's UPI app to the association's account. Flatra records them; it never receives the money.

A resident paid by UPI but didn't send a screenshot — what now?

Record it yourself: Maintenance → the flat → UPI → Mark as paid. The claim is a convenience, not a requirement.

Why is the PhonePe button declined for some residents?

PhonePe and GPay refuse payment links to personal (non-merchant) UPI IDs 'for security reasons'. Use the QR image for personal IDs, or get a merchant UPI ID from your bank.

Can I change the UPI ID later?

Yes, any time. Past payments are unaffected.